🌿 Caris Cares Preorder Policy

Last updated: [October 12, 2025]

Thank you so much for shopping with Caris Cares — where every product is handmade with love, care, and intention. 💛

Because our soaps are handcrafted in small batches and cured naturally, some of our most loved products are offered on a preorder basis.

Please read our preorder policy carefully before placing your order.

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🧼 What Is a Preorder?

A preorder means purchasing an item before it’s fully ready to ship. This allows you to reserve your bar before it officially launches — ensuring you don’t miss out on our small-batch drops.

When you place a preorder, you’re guaranteeing your bar is set aside from our next batch before it sells out.

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🗓️ Presale Timeline

• Presale Period: Every second Thursday through Sunday of the month (4 days total)

• VIP Early Access: Every second Wednesday of the month (email list subscribers only)

• Shipping Date: Orders begin shipping on the second Wednesday after presale starts (e.g., if presale starts on Oct 16th, orders ship starting Oct 29th).

• Processing Time: Once shipping begins, please allow 3–5 business days for fulfillment and tracking updates.

• Holidays: If a ship date falls on a Holiday, orders will ship the day before the holiday. Please be sure to check our drop schedule below.

This timeline allows us to ensure each bar has cured and is packaged with care for delivery.

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🗓️ Monthly Drop Schedule

To keep you in the loop, we update this calendar every month to show the current month’s drop and the next two months.
Mark your calendars so you don’t miss your favorite scent 🧼✨

Note: Dates may shift slightly due to production or curing needs. Any updates will be announced via email and Instagram.

💌 Pro tip: Join our email list to get early access to presales every month on VIP Wednesday!

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📦 Shipping & Fulfillment

• Orders ship in the order they are received.

• You will receive a confirmation email after placing your pre-order and a shipping notification with tracking once your order has been shipped.

• All products are carefully wrapped and packed to preserve their natural integrity.

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✨ Product Availability

• Preorders are limited — once a batch sells out, it will not be restocked until the following month.

• Because our soaps are handcrafted and cured, some natural variations in size, shape, or color may occur. This is part of what makes each Caris Cares bar unique!

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🕓 Delays & Updates

We take our curing and crafting process seriously. If a delay occurs (for example, if the soap requires extra curing time), you will receive a courtesy email update with the new estimated shipping date.

We promise full transparency and will always communicate with you first.

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💳 Payments & Refunds

• All preorder payments are processed at checkout to reserve your bar.

• Cancellations: Orders can be canceled within 24 hours of purchase.

• Refunds: Because each product is made to order, preorders are non-refundable after the 24-hour cancellation window.

• If your order arrives damaged or incorrect, please email  info@cariscares4u.com within 48 hours, and we’ll gladly make it right.

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📬 Changes to Your Order

• Shipping addresses can be updated up to 3 days before your ship date.

• Please email us as soon as possible with your updated information.

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🌿 Why Preorder with Caris Cares

• 🧼 Guaranteed access to our best-selling soaps

• 💛 Supports small-batch, handmade production

• 🌸 Exclusive early access for loyal customers

• 📦 Priority shipping once your order is ready

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📩 Need Help with Your Preorder?

Contact us by:

• Email us at info@cariscares4u.com 
• DM us on Instagram [ @cariscares ]. 
• Send a message via the message box on our website (located at the bottom right of our web page).

We’re always happy to help!

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⚖️ Disclaimer

Preorder dates are approximate and may vary slightly depending on production, curing time, or supply chain factors. By placing a preorder, you acknowledge and accept the preorder timeline and policies listed above.

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